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Web design process

How communication and bespoke web page design give you the website your business deserves

1. Requirements

Understanding your goals and what your website visitors need.

2. Design

Logo options, web page design and amends from your feedback.

3. Development

A live web address to review progress and give us feedback.

4. Review

Working together to adapt the finished website and content.

5. Launch

Your website will work across devices and browsers as standard.

6. Support

Free lifetime support for your content management system.

1. Requirements

It starts with listening

Providing the right web page design for your business means understanding your goals. We start with great communication and keep this going throughout your project.

We spread payments so you only start with a deposit.

Your goals

You might want more leads, member engagement, online sales or something else. Once we understand your goals, we can suggest the right services.

Design brief

We'll ask about your business, your customers and any design references you might have. Our detailed design consultation is why almost all our clients like the first design concept we offer.

Your team

Your account manager will be your single point of contact during the project and beyond. Your website will also have a project manager and at least two in-house developers, so there is always someone available, and we're local.

2. Web design

Unique results

Whatever your design requirements, we can provide something unique.


If you need a new corporate identity, we can provide a professional logo for your new website. We'll produce lots of variations so it's easy for you to find the perfect fit.

Web page design

Your design services start with a home page concept, which we'll adapt to further pages and sections as needed.

Mobile friendly

Responsive design means all our websites scale to any screen size. Mobile friendly as standard.

3. Development

Best of both worlds

While our experience and library of code helps us reduce costs, our bespoke development means you'll get exactly what you need.

Existing framework

We've developed our content management system over several years, so we can get started quickly. Default features include content management, search engine friendly code and structure, and security.

Bespoke requirements

Our starting framework means we can spend more time on the unique aspects of design and functionality for your website. From a simple brochure site to secure online payments, member login and instant quotes.


Communication underpins all our work, so we check in with you regularly. Every task is considered before we start so we can raise questions and keep you informed.

4. Review

Making everything perfect

We'll make sure your website performs well on different devices, browsers and screen sizes, and incorporate your feedback.

Pay your final instalment on completion.

Testing repeatedly

Our developers test each element as it's applied, and we test the website as a whole. Design and website functionality is also subjective, so we make sure you're involved too.

Working web address

Your draft website will be published online so you can review a real website. So you can see progress, get others involved, and check everything works perfectly.

Mobile and browser testing

Our websites include responsive design by default, scaling automatically to any screen size. And we test across different browsers and devices.

5. Launch

Staying by your side

Launching your website is just the start. We can help with all technical aspects around a website, including hosting, domains and ongoing support. We work mostly with local clients in Gloucestershire.


We can provide hosting (although you don't have to use us) as well as domain registration, secure certificates and email services.

Snagging issues

As real users use your system and may come across issues, we'll respond quickly to investigate problems and find solutions.

Free lifetime support

As long as you're using your content management system, we'll give you free support whenever you need it.

6. Support

Adapting to your future

We get most of our work from existing, local clients. Our service and expertise will help you keep your website relevant and effective for your business.

Constant evolution

As web developers since 2001, we've got lots of experience and ideas for your website. As your user needs or business requirements change, we can help you keep your website relevant.


We work hard to understand your objectives and offer pro-active suggestions for how you can improve your website. It's not just about a standard list of services, but designing a solution for you.

Stay independent

Our terms allow you to move your website and use different developers in the future. We even include notes in the code to make that easier. We want our clients to stay with us by choice (and they do).

Celebrating 20 years of in-house development

Talk to us today

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